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Return Policy

In the event you dissatisfied with our products or services, you may return it/them within 15 days for a full refund. You  will receive either a full refund or you will receive partial payment for those goods or services that were not satisfactory subject to your original request.  This shall be based upon your agreement with us at the time the initial purchase or agreement of intended purpose of services and delivery.  Any mistakes that were made that are done by the calligrapher or engraver shall be assumed by Artistic Calligraphy and Design Group.  Those mistakes that are made by the purchaser at the time of the original sale due to misinformation shall be assumed by the purchaser.

 

Privacy Policy
 
When you place an order with Artistic Calligraphy & Design Group (AC&DG), you will be required to provide AC&DG with the following information: your name, email address, city, state, zip code and credit card information. In addition, you may choose to provide AC&DG with additional information.

Except as provided herein, AC&DG will not sell to any third party your name, address, and email address unless you provide your informed consent, except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant.  All credit card information is kept confidential to ensure customer security.  AC&DG allows access to database information by third parties providing technical services, but only to the extent necessary to provide you with those services. In those instances, the third party is bound by these terms. Your informed consent shall be in the form of an "opt in" or similar policy. You understand and agree that AC&DG may disclose to third parties your zip code, gender and/or age, but only in the form of aggregated information. In addition, you agree that AC&DG may assign, sell, license, or otherwise transfer to a third party, your name, address, email address, and any other personal information in connection with an assignment, sale, joint venture, or other transfer or disposition of a portion or all of the assets or stock of AC&DG or its affiliated entities.

AC&DG reserves the right to terminate your AC&DG account if AC&DG learns that you have provided AC&DG with false or misleading information.

 

 

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